Telephone Line Faults & Repairs
If your Telephone service is supplied by BT, Sky, 02, Plusnet, Talk Talk, Tiscali, Orange, Virgin Media, AOL or any other service provider we can certainly Help with any faults. Has your service provider has checked your line and told you your internal wiring is at fault ? that a large call out fee would be charged if the BT Engineer finds this fault on your own internal wiring ? Then it's wise to get this checked first by an independent Telephone Engineer.
Your service provider will only maintain the phone wiring up to master socket. After this it is your responsibility to maintain the wiring and telephone extensions connected to it. We can diagnose any faults on your line and if it's on your own internal wiring we can make a repair. If its on your service providers external network, we will advise you on how to contact your service provider to arrange for the repair.
BT Openreach Standard call out charge is £130 + VAT + Parts + Additional Labour. If the fault is at the Master Socket or on the line prior to your property then the charge is waived. However you are responsible for the internal wiring after the Master Socket. So If the fault is found on your own internal extensions or internal wiring or even your connected equipment then BT will apply charges.